Questionnaire
Distribution/Fulfillment
- Order Processing/Accounts Receivable
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1. What type of services do you require? r Complete order service: includes, order processing, customer service and accounts receivabler Telemarketing services?r Warehousing & distribution?r Other, please specify below____________________________________________________________ ____________________________________________________________ 2. Type of Industry? ____________________________________________________________ ____________________________________________________________ 3. What type of market you serve? Choose as many as apply r Direct Sales r Book Club r Trade r College r Religious r Juveniler Non Book Retail r Other, please specify below____________________________________________________________ ____________________________________________________________ 4. Source and quantity of percentage of orders Mail ________ Phone ________ Electronic ________ Internet _________ Other __________ 5. Annual Sales What are your annual net sales? _____________ Gross Sales? _____________ Number of invoices (bill to's) per year? _____________ Explain any unusual peaks and valleys: ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ 6. Percent of Sales: r Cash _________ r Credit Card __________ r Bill To ____________Number of credit memos per year? _____________ Average number of SKUs per invoice? ____________ Per credit memo? _____________ Average number of units per invoice? ____________ Per credit memo? ______________ Typical monthly accounts receivable balance? _______________ Average collection period m 30 days m 90 days m 120 days7. Other: Number of Accounts Receivable transactions last year________________ Checks received ___________________ Adjustments __________________ Do you send statements? m Yes m NoIf yes, number sent out last year? __________________ 8. Inventory size Number of SKUs ___________ Number of units ____________ Number of pallets _____________ Number of units received per year? _______________ Number of units shipped per year? ________________ Number of units returned per year? _______________ Typical dimensions (size) of units? ________________ For re-stocking inventory, typical quantities of new product? _________________ 9. Shipping: Methods of shipment used: m USPS m UPS m RPS m Fed Ex m LTL Trucka. Other Do you have Canadian Shipments? m Yes m NoIf yes, number of shipments per year? ______________ Are they shipped? m Direct m Wholesalers m Otherb. Do you have Foreign Shipments? m Yes m NoIf yes, Number of shipments per year? ______________ m Direct m Wholesalers m OtherForeign countries you ship to _________________________________________________________ _________________________________________________________ Foreign countries you ship from _________________________________________________________ _________________________________________________________ 10. Additional Information What size pallets would be used to ship inventory to us? ______________ Do you use floor or counter displays? m Yes m NoDo you have kitting requirements? m Yes m NoIf yes, Explain ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Do you have shrink-wrapping requirements? m Yes m NoIf yes, Explain ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Do you have multiple type of merchandise? m Yes m NoIf yes, Explain ____________________________________________________________ ____________________________________________________________ Do you have high dollar value items? m Yes m NoIf yes, Explain ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ What are the 3 most important problems with your current vendor? 1.__________________________________________________________ ____________________________________________________________ 2.__________________________________________________________ ____________________________________________________________ 3.__________________________________________________________ ____________________________________________________________ Is a copy of your catalog available? m Yes m No11. Additional Remarks: ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ 12. Personal Information Company Name_______________________________________________________________ Contact Name_______________________________________________________________ Address1_______________________________________________________________ Address2_______________________________________________________________ City_______________________________ State_____________ Postal Code______________ Country_______________________________________________________________ Telephone______________________________ Fax_______________________________ Email___________________________________ Please return filled questionnaire by mail or fax to our information below or call us with any additional questions: PenNY Fulfillment &
Distribution |